A Tesla Cybertruck Owner Says a Corrupted Firmware Update Has Been Preventing His Truck From Shutting Down For 3 Months – Adds “It’s Parked at the Airport & Loses 10% Battery Every Day”

David Kyle, a Cybertruck owner from Florida, claims that his truck is constantly trying to complete a corrupted firmware update, which prevents the vehicle from shutting off.

This is concerning on its own; however, the situation is worse for David since he has left his Cybertruck parked at the airport and is currently out of state.

Regrettably, David discovered this issue when he realized his truck was losing 10% of its battery charge every day while parked at the airport.

To prevent the battery from draining completely before he returned, David had turned off all the Cybertruck’s features, including Sentry Mode and Cabin Overheat Protection.

However, even after turning everything off, the battery has dropped from 200 miles of range to only 39 miles left, which is about 15% state of charge.

Worried about the significant battery drain in his truck, David reached out to Tesla Service. The electric vehicle manufacturer remotely accessed his truck and discovered that a corrupted firmware update was in progress, preventing the vehicle from shutting down.

Making matters worse, David states that even though his Cybertruck has the latest software version, Tesla informed him that firmware updates are different and that his vehicle hasn’t been updated in three months.

Now, with the battery about to die, David adds that his daughter had to drive two hours at night to the airport simply to charge his Cybertruck.

This is definitely not ideal, and the frustrated Cybertruck owner shared his story in the Cybertruck Owners Only group on Facebook.

He writes…

“PSA: Despite having Sentry Mode and Cabin Overheat Protection off, I'm losing 10% charge per day parked at the airport.

My daughter drove two hours to the airport last night just to charge it, preventing it from running out of power.

Tesla states my Cybertruck has an issue with a firmware update that it keeps trying to finish downloading, preventing it from going to sleep.

Despite my being current on all software updates, Tesla states that firmware updates are different, and my truck hasn't been updated in three months.

I'm sorry, but I still find it hard to believe the truck being awake with those features off would drain 10% per day.

PSA: If you plan to leave your Cybertruck at the airport, you should test for this first.”

Below his post, David included a picture of his Cybertruck’s center touchscreen, which was taken by his daughter.

The Cybertruck shows 39 miles remaining. However, looking at the consumption graph, it appears David left his truck at the airport with 200 miles remaining.

However, the graph takes a sudden dive to 39 miles remaining, even though the vehicle hasn’t been driven.

This is definitely concerning, and looking at the comments, several Tesla owners offered suggestions on what to do when leaving a Cybertruck parked for an extended period.

A fellow Cybertruck owner, Corye West, gives a detailed list, writing…

“There’s a list of things I recommend turning off if you don’t plug in at a Charger.

1. Turn off Auto Enable Sentry In Park. More specifically, check the ‘Home’ and ‘Work’ boxes if you have them enabled. It’s always recording, and that drains a lot of battery when it’s idle.

2. Turn off everything under the section ‘Outlets & Mods’. Unless you use the physical outlets, this doesn’t need to be on until you need it. It drains battery, especially if you’re leaving the car to sit.

3. Under ‘Safety’, turn off Cabin Overheat Protection. This drains a lot of battery, too, because if you park outside a garage in hot weather, it will constantly turn on the A/C to cool the inside of the truck. Before you go somewhere, just turn on the A/C from the app when you need it.

4. Lastly, if you have a widget for your truck on your iPhone's home screen, apparently that drains battery too. It constantly communicates with the truck every time you unlock your phone.

5. Don’t wake up the truck so much. If you use third-party apps such as Tezlab, they constantly keep the vehicle awake.

Pro Tip: Something I started doing when I leave my car overnight or park somewhere is I turn off my AC and pause music from the app because I find it still be running 15 minutes into my grocery store trips.”

These are excellent recommendations to consider; however, in David’s situation, as verified by Tesla service technicians, the Cybertruck’s battery was rapidly draining because it could not shut down correctly due to a corrupted firmware update.

However, despite sharing these facts, some Cybertruck owners blamed David for the aggressive battery drain.

A fellow Cybertruck owner, Ejr Doe, criticized David, writing…

“Ignorant would be letting your car battery be depleted and contacting someone to help you.”

Overall, Cybertruck owners seem divided about who to blame for the range loss.

However, please let me know what you think in the comments. Share your ideas by clicking the RED “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image: Screenshot from David Kyle's post on Facebook. Reported under the fair use copyright rule.

For more information, check out: A Tesla Cybertruck Owner Says His Brakes Caught on Fire – Adds “I Parked After a 10-Mile Drive & A Guy Was Pounding on My Window Saying I’m on Fire, There Was Smoke & Orange Flame”

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.