It's powerful hearing from people who’ve lived through the full arc of a brand. From the highs, the frustrations, and the slow realization that things aren’t quite what they used to be. You don’t need a press release or a teardown video when a seasoned truck owner spells it out in plain words, and that’s what I discovered this morning when reading through the comments of my recent article. This reply came from a reader named Bobby Owenby, and it stopped me mid-scroll. It wasn't because it didn’t just echo a concern, but it captured a sentiment that a lot of longtime GM truck owners are starting to feel.
Here’s what Bobby wrote: "I have owned approximately 30 Chevrolet/GMC pickups over the last 40 years and currently own 3: A 2006, 2017, and a 2019. I am constantly worried about the 6-speed automatic transmission in the 2 newer trucks. The ‘06 I have had since it was new and will probably keep it forever, but the other 2, I think about getting rid of all the time because of all the problems people are having. I know it's not just GM, but when are the auto manufacturers going to start building vehicles for the hard working people of America again and tell the government to take a hike! They want us to buy American, well then build something that is worth buying and not JUNK!”
What stood out to me was the feeling of unease and betrayal from someone who has clearly stood by the brand longer than most. Bobby’s 2006 still feels trustworthy to him, yet the 2017 and 2019 models, both equipped with GM’s 6-speed automatic transmission, have left him constantly on edge. And the more you dig into owner feedback across forums and Facebook groups, the more you realize he’s far from alone.
From hard shifts and torque converter failures to full-on transmission replacements under 100K miles, it’s clear that even die-hard loyalists like Bobby are losing confidence. One reader shared in a separate article that their Chevy Silverado 1500 blew through three transmissions in just 100,000 miles, eventually making them question the very brand they had trusted for decades too.
So what’s going on here? Why are so many longtime Chevy and GMC truck owners feeling like the quality isn’t what it used to be?
The Hidden Cost of Complexity
A large part of this shift in perception can be traced back to the modern pressures automakers face: stricter emissions standards, rising fuel economy demands, cost-cutting to hit quarterly goals, and the never-ending push to pack more technology into the same frame. Somewhere along the way, simplicity seems like it got sacrificed, and owners like Bobby clearly notice it.
Where older trucks like his 2006 model are often praised for their mechanical honesty and dependability, newer models are more likely to be scrutinized for software bugs, transmission logic issues, and unpredictable reliability. That growing gap is what’s fueling this wave of distrust.
Another particularly sharp example of the reliability gap came from a Silverado owner who returned their 2024 Chevy 2500 HD after just one week of ownership due to several unresolved problems. That kind of experience used to be unthinkable for a truck platform that was once synonymous with rugged reliability.
Loyalty Isn’t What It Used to Be
Bobby’s comment raises a hard truth: American truck buyers are some of the most loyal consumers in the industry, but that loyalty is earned and not just automatically given. People buy American not just for the badge, but because they want to believe they’re investing in something that reflects their values: durability, resilience, and pride in what’s built at home.
When that trust starts eroding, it’s not just a product issue, but also an identity one. And when those same buyers are being asked to keep paying premium prices while quality appears to slide, you start seeing more people speak up, just like Bobby did.
Even at the engine level, there’s reason for concern. Recent reports suggest that GM might even be replacing every L87 6.2L engine found in certain Silverado and Sierra trucks, sparking worry about long-term dependability in vehicles that were marketed as high-performance workhorses. If engine and transmission durability can no longer be taken for granted, there’s very little left to anchor the buyer’s faith.
A Culture Starting to Crack
I think what Bobby said rings especially true for a lot of older buyers who remember when trucks were simpler, tougher, and more honest. But even as someone from a younger generation, I can still understand the frustration clearly. We’ve grown up hearing that American trucks are built to last that it’s practically part of the culture. So when we see newer models struggle with basic longevity, it doesn’t just affect buyers like Bobby, but it also undermines the promise that these trucks were supposed to carry forward.
And let’s not forget, this isn’t just a GM issue. Ram, Ford, Toyota — they’ve all had their share of problems. But GM seems to be getting hit hardest in the court of public opinion lately, and that’s partially because so many of their most loyal customers feel like they’ve been left behind.
It’s no longer just about brand pride. It’s about whether a truck will actually go the distance without turning into a recurring expense. And for those of us who love trucks, that reality is more disappointing than any marketing campaign can fix.
Takeaways for Buyers and Automakers
- Decades of loyalty shouldn’t be met with doubt. If someone like Bobby, who’s bought 30 GM trucks, starts to feel uneasy about his newer vehicles, it’s a clear sign the brand has strayed from its foundation.
- Transparency and consistency matter. Automakers need to address the known transmission and engine concerns head-on, not just through service bulletins, but through meaningful updates and communication.
- Old-school simplicity still holds value. There’s a reason so many owners are clinging to their 2000s-era trucks. They work. They last. And they’re not overloaded with systems that fail before 100K miles.
- Buy American shouldn’t mean compromise. American truck buyers want to support homegrown brands, but they need a product that earns that trust, and not one that takes it for granted.
What Do You Think?
Have you owned an older truck from the 2000s or earlier and noticed a difference in reliability compared to recent models?
And are you someone who still believes in buying American, but now finding yourself second-guessing that decision after these kinds of stories?
Let us know of your honest opinions in the comments below. We want to hear what the public perception really is regarding these trucks.
Aram Krajekian is a young automotive journalist bringing a fresh perspective to his coverage of the evolving automotive landscape. Follow Aram on X and LinkedIn for daily news coverage about cars.
Image Sources: Chevrolet and GMC Galleries, respectively.
Comments
I came home from my birth in…
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I came home from my birth in a Chevy. I restored that vehicle and own it to this day. I grew up and drove a variety of Chevy's from the solid but ridiculed citation to a variety of super sports and full sized trucks. My 93 survived a jump 14 feet in the air and ripping its sideboards off while pulling out a stuck friend it died from rust after 14 years of joy. My 2009 was when I noticed gm quality reliability was dead, but I purchased a new 2018.
The 2018 had the power of the 93, but it howled from the intake weird, shifted hard and at 65000 miles I traded it the other day for a 23 Toyota. The reason for the trade I took my truck in for service and the dealership couldn't even look at the truck for weeks. Quality, reliability, and now service all completely gone. Without those three my loyalty died.
I have a 2002 Chevy Suburban…
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I have a 2002 Chevy Suburban Z71. Love the SUV. Just drove it 3500 miles round trip to Yellowstone National Park and back home to Memphis. SUV rolled over 280,000 miles when I got home still has original engine and transmission. With all the struggles of GM products and the known problems they are having, I wouldn't put the same trust in a newer vehicle that I just did in my 2002 Chevy Suburban!
I too have been a loyal GM…
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I too have been a loyal GM buyer for over 50 years and have noticed a decline in dpendability. I have owned 4 gm puckups since 1995, all purchased new, kept for average of 8 years and sold. Every one was in perfect running conditiion when i sold them. Now i have a 2019 GMC Canyon Denali and the transmission jerks when you take off from a rolling start, a problem that existed from the time of purchase. Took it back to the dealer 3 times and they BS'd me saying it was functioning properly. It's got 49,000 miles on it and i live with constant worry that the tranny will fail before i am ready to buy a newer model. When i do buy, i'm going to shop other brands this time.
I have a 2003 Silverado &…
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I have a 2003 Silverado & bought a 2019, I sold the 2019 recently with 61.000 k fearing transmission/motor & electrical issues. I experienced Transmission hard shifts & shifting stalls .I've Always owed & backed GMC & Chevrolet but I'll Never buy a new one. The Problem with All new vehicles is NO RND...Design/Build & let the consumer worry about the issues. I'll Keep my 2003.
I’ve owned 6 GM trucks over…
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I’ve owned 6 GM trucks over the last couple decades or so and liked them all for the most part. BUT after my last purchase of a Denali 3.0 diesel I am done with GM forever. I never owned a worse truck. Cel’s constantly and limited parts availability. A disaster. I currently drive a F-150 and love it. No problems!
I'm never gonna sell my 07…
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I'm never gonna sell my 07 classic.
I wish all the American truck brands would bring back modern simple versions of their old models.
Im 50 years old and have had…
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Im 50 years old and have had 13 Chevrolet trucks in my lifetime. I used to be a die hard Chevrolet truck guy and no one would ever tell me differently. Until I bought a 2019 Chevrolet 3500 Duramax with 45,000 miles. I loved the truck so much I put up with the following below before I finally decided to let it get repoed.
- x 2 diesal exhaust filters ($3500 each one and had to wait 6 months to get the 1st one, truck sat at the dealership for 6 months)
- x 3 Def tanks, it seems every couple months the truck would go into regen mode and never come out. ($1300 x3 )
- fuel injectors in #3, #6, #7 ($3,200)
- fuel gauge wouldn't work so they swapped out the entire to fuel tank. ($6,300)
And then the final straw was when the fuel pump went out and blew metal shards.
through the entire fuel system ($12,000)
I had enough after spending twice as much on service then I did on actually making payments on the truck. I had enough, I let it get repoed and bought a Honda. If I were to ever break down and get a Chevy again it would be 2012 or older. Everything else is just junk. The commercial that they're running with their trucks being the dependable truck makes me want to puke
I am still driving a 2017…
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I am still driving a 2017 gmc with the 6.2 liter engine. In 2023, I had just over a100 thousand miles on it and had to have all the lifters replaced. After having it toad the the dealership where I bought it, they informed me that to replace all of them would be $4500.00! I had no other options.
I quickly started to research the problem and found out it seemed to be not that uncommon of a problem. The cause was the active fuel management system. I won’t go into detail about what the system does, as most people will know this, but when I picked up my truck, the service person let me talk with the mechanic who did the work and after our talk he brought me back a souvenir, one of the lifters he replaced, broke in half! The service person also told me of a device that all the employees there connect to their trucks to deactivate the AFMS. Bought one right away and installed it and then started contacting
GM about the problem and got the run around. I also bought up the issue with the service department manager and he denied knowing about the problem and wanted to know which service employee told me about this fix for my problem. I told him I don’t through people under the bus, he got pretty upset. That’s when I started thinking about a different brand of truck!
Also, I have a transmission that has shifted hard from day one! I asked the dealer about it and he said that it wasn’t an issue as that’s how they are. Thank goodness I haven’t had to replace my transmission yet!
Well I’m still driving it and hopefully I don’t have to sink any more large amounts of money into it again.
Sorry I got so long winded but I wanted to be sure that you all understood what I have to deal with.
My GM will wake up!
I have a story about the…
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I have a story about the horrendous experience with my 6.6 littre Duramax 3500. After paying $100,000 for a truck, which was wild in the first place, after a short few months, I started complaining about burning smells, water in behind the lights and multiple other issues. 50,000km and they tell me I needed two new headlights as my electrical was fried!!! $6,500 repair. Just as warranty expired... go figure. The truck was towed on a flat deck three times and it was one problem after another. When I took it into the dealership for the headlights, it sat there for 30 days and nobody even called me. I finally went and picked up the vehicle, took it to another dealer and traded it in to have it. I have service records, videos, etc and after arguing this should have been covered under warranty, I was ignored. I own a business and if I treatedt customers like this I would be out of business very quickly. One of the worst experiences in my life, with arguably the second most expensive purchase of my life. I started test driving Ford's believe it or not and after 43 years of being a loyal GMC owner my days maybe coming to an end.
I'll say this GM sold off…
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In reply to I have a story about the… by Lee (not verified)
I'll say this GM sold off their tech to China in 2010 when they went bankrupt taught them how to make cars from the ground up. They started moving their production abroad in 2014. Some Cadillac and Buick models come from China. Most Sierra/Silverado 1500 come from Mexico. And the Duramax might as well say made in America with foreign parts. They betrayed the American people and you think that they give a toot about the end user they just want your money for their junk at least Ford and Toyota are American I now drive a 2013 Superduty with a 6.7 no issues since I bought it perfect work truck. Their newer stuff is finicky but you get great service and parts while kinda expensive are always in stock so no more three months wait time. Formerly owned a 00, 06, 10, and 17 Duramax and a 14 1500 gmc the last three were completely junk 06 I wish I still had.
I've owned Chevy/GMC since…
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I've owned Chevy/GMC since mid '80s. Currently own a 2001 Silverado with over 322,000 miles and GMC AT4 2500HD with 93,000. I will probably be buried with the Silverado. Wonderful and reliable.
What concerns us is the apparent GM corporate practice of using defective parts and not fixing the root causes. I no longer trust GMC corporate management and will be forever likening them to AMC.
I think there is an error in…
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I think there is an error in knowledge in this article. The six speed transmission is great, it's the eight speed transmission that's wrought with problems. I don't believe six speed was available in 2019.
I've owned every model and…
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I've owned every model and body style of Chevy truck at some point ever since before i could even legally drive. None of them was ever bought new, always used, i must say, my favorite is my '75 c30 single cab 1 ton. It will never go out of style.. but the best one, is my 2001 2500 hd.. i am the 3rd owner of that truck and its pushing 345,000 miles on the odometer right now with no known major mechanical issue documented in the vehical history.. long story short, the early to mid 2000's model are DEFINITELY the best.. minus a few injector issues on the duramax's starting in '08..
3rd owner of 1992 Suburban…
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3rd owner of 1992 Suburban. My predessors kept records of the maintenance as do I. 440K + miles and engine and tranny still strong. Of course there have been the replace alternator, radiator etc moments. Interior is still in pretty good shape. Just wish I could find a way to permanently fix driver side rear shock/strut that ripped out of frame.
As a GM owner all my life …
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As a GM owner all my life (age 47), my next truck will not be American made because what the American Big 3 offer is designed poorly, impossible to work on yourself, grossly over priced and do not last. Will be looking at Toyota or Nissan.
I own a 1995 gmc sierra 1500…
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I own a 1995 gmc sierra 1500 short bed 5.0 V8 2 door standard pickup. I have nearly 350k and replaced the transmission after towing a boat up and down a mountain. Still running and never left me stranded. I'm reluctant to buy a new truck today because of the issues you mentioned in the article. That goes for vehicles in general it's hard to take the leap to buy with confidence. I'm a patriot and want buy American what a dilemma.
I owned a 2004 GMC with a 6…
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I owned a 2004 GMC with a 6.0 engine with
I own a 2008 Silverado 3500…
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I own a 2008 Silverado 3500 diesel and hope to keep it going for another 150,000 miles. That's the kind of quality we want.
We've owned multiple GMC's…
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We've owned multiple GMC's and Chevys over the past 35 years and currently own a 1994 Chevy, and recently "got rid of" a 2022, 6.2L Sierra Denali with less than 30,000 miles on it and sold a 2022 Elevation to CarMax (better $, tax advantage figured in) on two 2025's, both GMC's.
Back when we couldn't afford a new vehicle we bought a 1989 GMC Sierra extended cab, 8' bed 4X4, 5.7, SLE with 47,000 miles on it by trading a 1987 Nissan that our family out grew. The 89 lasted for 213,000 miles and 10+ years and only sold it due to living in the snow belt of western NY and later in Ohio. My concern was rust on the frame. Saw it several times over a few years after selling "Old Blue".
Now we unfortunately sell or trade often, more often than I would like, but, having the fear of an out of warranty vehicle with a major repair bill it becomes almost a necessity at $200 and hour labor and the unavailability of replacement parts has hurt my faith in the brand. To me it is best (at our age) to be "covered" on the drive train and move to the next vehicle with a new warranty. Technology isn't something I'm interested in, but, you can't buy a vehicle with leather seats SADLY without technology included.
As retirees one day due to outrageous prices on new vehicles we will welcome the "Extended warranty" salesperson call!!
I have been a GM owner more…
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I have been a GM owner more than half my life. Family restoration shop and general fix-it attitude for the working man, I rely on my truck. From the 90's to my current 2019 GM has always the only place I look. I just re-sold my 2020 Camaro die the lack of fix GM offered for the transmission valve body issue with temp wheel lock. 26k on it and couldn't drive it because GM isn't repairing just programming a way out of liability for a faulty product. I bought a just above base 2019 new, because my 2012 had oil consumption, my 2014 had a few gremlins that, again, have been left on the owners to fix. My 2016 I didn't have issues other than it was close to 60k. Fear over took reason on that LTZ. So I went with, the opinion of, GM's bullet proof 5.3L (NO FUEL MANAGEMENT) and the standard 6 speed auto 4x4. Just hit 60k and a radiator (plastic crap) and the famed oil cooler lines GM seems to never have gotten fixed no matter the gen, but solid truck. I refuse to buy the pretty grocery getter 2025 Silverado even jittery after my Camaro and all the issues everyone is having with the latest generation. Trucks have lost their toughness. I use my truck. More than weekend warriors, but that just the same. Now, I question where to go from here. Agree, GM needs to face the issues and communicate with its ownership of the problem. Not "use thicker oil", or "we programmed the Trans to go into limp mode to prevent wheel lock up. You'll have up to 5th gear, dash lights and by the way, be RESPONSIBLE for the transmission replacement and costs once this occurs." NOoooope! But now what does one buy? General Mortified owner.
I have been a GM owner more…
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I have been a GM owner more than half my life. Family restoration shop and general fix-it attitude for the working man, I rely on my truck. From the 90's to my current 2019 GM has been always the only place I look. I just re-sold my 2020 Camaro due to the lack of fix GM offered for the transmission valve body issue with temp wheel lock. 26k on it and couldn't drive it because GM isn't repairing just programming a way out of liability for a faulty product. I bought a just above base 2019 new, because my 2012 had oil consumption, my 2014 had a few gremlins that, again, have been left on the owners to fix. My 2016 I didn't have issues other than it was close to 60k. Fear over took reason on that LTZ. So I went with, the opinion of, GM's bullet proof 5.3L (NO FUEL MANAGEMENT) and the standard 6 speed auto 4x4. Just hit 60k on this 2019 and a radiator (plastic crap) and the famed oil cooler lines GM seems to never have gotten fixed no matter the gen, but solid truck. I refuse to buy the pretty grocery getter 2025 Silverado even jittery after my Camaro and all the issues everyone is having with the latest generation. Trucks have lost their toughness. I use my truck. More than weekend warriors, but that just the same. Now, I question where to go from here. Agree, GM needs to face the issues and communicate with its ownership of the problem. Not "use thicker oil", or "we programmed the Trans to go into limp mode to prevent wheel lock up. You'll have up to 5th gear, dash lights and by the way, be RESPONSIBLE for the transmission replacement and costs once this occurs." NOoooope! But now what does one buy? General Mortified owner.
We've owned multiple GMC's…
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We've owned multiple GMC's and Chevys over the past 35 years and currently own a 1994 Chevy, and recently "got rid of" a 2022, 6.2L Sierra Denali with less than 30,000 miles on it and sold a 2022 Elevation to CarMax (better $, tax advantage figured in) on two 2025's, both GMC's.
Back when we couldn't afford a new vehicle we bought a 1989 GMC Sierra extended cab, 8' bed 4X4, 5.7, SLE with 47,000 miles on it by trading a 1987 Nissan that our family out grew. The 89 lasted for 213,000 miles and 10+ years and only sold it due to living in the snow belt of western NY and later in Ohio. My concern was rust on the frame. Saw it several times over a few years after selling "Old Blue".
Now we sadly sell or trade often, more often than I would like, but, having the fear of an out of warranty vehicle with a major repair bill it becomes almost a necessity at $200 and hour labor and the unavailability of replacement parts has hurt my faith in the brand. To me it is best (at our age) to be "covered" on the drive train and move to the next vehicle with a new warranty. Technology isn't something I'm interested in, but, you can't buy a vehicle with leather seats SADLY without technology included.
As retirees one day due to outrageous prices on new vehicles we will welcome the "Extended warranty" salesperson call!!
This article is right on…
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This article is right on mark!
I worked as a GM tech for 38 years, before retirement I was looking for a used Silverado that was a traded in on the lot. It took nearly 2 years before I found one that met my requirements. The most important was prior to 2007 model year. The other was low mileage and a good repair history in the GM Vehicle Information System (VIS) and had a record of delivery out of the rust belt. I finally bought a 2004 Silverado that had nearly 2K on the clock, but felt it would go to 3K, or more. What was the main thing to my requirements? To be able to repair / service at home, or any time or any where on the road. Simplicity was it.
This article is right on…
Permalink
This article is right on mark!
I worked as a GM tech for 38 years, before retirement I was looking for a used Silverado that was a traded in on the lot. It took nearly 2 years before I found one that met my requirements. The most important was prior to 2007 model year. The other was low mileage and a good repair history in the GM Vehicle Information System (VIS) and had a record of delivery out of the rust belt. I finally bought a 2004 Silverado that had nearly 2K on the clock, but felt it would go to 3K, or more. What was the main thing to my requirements? To be able to repair / service at home, or any time or any where on the road. Simplicity was it.
Everything has gotten so…
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Everything has gotten so complicated and technical and cheaply build American or foreign but highly priced today’s young people don’t know how to work without a cell phone is there hand this country needs to go back 30 years and start over
Quit taking your truck to…
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Quit taking your truck to the dealer for transmission and lifter failures. Dealers Give you a repair that will fail again. Find the independent that will reprogram the transmission to not lock up until high-speed. They will probably be able to shut off the stupid AFM. If you have failed lifters Have a independent install the new cam with delete kit.
Bougght a new 2020 GMC AT4…
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Bougght a new 2020 GMC AT4 with diesal and loved it for 6,000 miles. At 6067 miles is when it all went downhill. It broke down 3x's on 3 major trips and GMC did not reimburse me for one single expense; over $2,500 in rentals, hotels, time and materials. I have owned 5 GM trucks in 25 years and typically run them for 200K mileage before handing them down to my boys. GM quality is horrible these days and the write is correct, if they want me to buy American, then build better quality trucks. I own my first Tundra and I'm 80K mileage into it and not one breakdown yet. As for my AT4, I got it recalled under my state recall program and gave the truck to me son. So far, it's only needed nee valve lifters after 20K mileage. Just another reason not to buy American.
Bought my first luxury…
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Bought my first luxury Cadillac and it was a lemon. It was bought back after hiring a lawyer. I fought the quality issues for 8 months and said enough. GM quality and reliability is lacking putting the company in disparate situations like the truck recall. Such a shame that shareholders are put above quality and reliability isn’t it?
I now own a Lexus as a result! Enough said?
30 trucks in 40 years? How…
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30 trucks in 40 years? How the hell can you call a truck reliabke if you keep it for a year 😂
I own 4 Chevys. 05 3/4 ton…
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I own 4 Chevys. 05 3/4 ton Suburban
4x4 w/8.1 less than 100k miles. 05 Tahoe LT w/189k miles. 2018 1/2 ton w/246k miles and 18 C3500 dually (gas) w/20,000 miles. Don't plan on owning the 18 1/2 ton too much longer. Spent over 10k dollars in the last year on repairs. It not too dependable but drive it daily. Like the gas mileage due to the 6 cyl (4.3) but......... Both 05's won't be sold ever. Will see how the dually will hold up but with 20,000 miles, might last a long while. Not sure how much longer I can tolerate Chevys lack of quality.Thats the reason I'm keeping my 05's
Pagination